email59

Before you pay

Refund policy and terms

Short on purpose. You agree to this text before any payment, and we keep a record of the version you agreed to.

Refunds

Refunds: payments are, in general, not refundable. Email credit packs are one-time payments. Gmail auto-clean, Mailboxes and kid-safe addresses are monthly subscriptions that you can cancel at any time on your account page. If a payment went wrong on our side, write to harish@biz59.net within 7 days.

Terms

  • You buy email credits once. Each pack shows the credits it adds; they don't renew and are used after the day's free emails.
  • Email credit packs are never charged again by themselves.
  • Gmail auto-clean is a subscription: $3 a month for up to 3 Gmail accounts, charged to your card every month until you cancel. Cancel on your account page at any time; auto-clean then runs to the end of the month you paid for.
  • Mailboxes is a subscription: $10 a month for up to 100 mailboxes at email59.com with 5 GB each, charged to your card every month until you cancel. Cancel on your account page at any time. When the paid month ends, the first 2 mailboxes keep working; the others can still be read but stop taking and sending mail.
  • A kid-safe address is a subscription of its own: $2 a month for each kid-safe address, charged to your card every month until you cancel, and it unlocks nothing else. Cancel on the address's card or your account page at any time. When the paid month ends, the address stays kid-safe and keeps taking mail for you; the kid's sign-in pauses until it is paid again.
  • No spam: accounts that send unsolicited mail are closed and unused credits are not refunded.
  • The service is provided as is. Short interruptions can happen; we tell you by email when they do.
  • Seller: Biz59 LLC, New York, NY. Payment by Stripe; we never see your card.

Cancelling a subscription

Open your account page, find the subscription and press Cancel subscription. It keeps running to the end of the month you paid for and nothing more is charged. If the button gives you trouble, write to harish@biz59.net and we cancel it for you.

Version 2026-11-10.1. The same text is at /v1/policy.

Kid-safe mail

A mailbox address can be opened as kid-safe. By opening a kid-safe address, or adding an outside account in the email59 app, you agree that email59 and its AI read the mail and its attachments, remove bad language, text not in English and passages not for a child, keep an email that isn't for a child from the kid's page, and delete files that can't be read or aren't clean, with a note in the email. The filter can make mistakes; removed text and deleted files can't be brought back. Normal addresses are not filtered.

A kid-safe address is read by two people: the account that opened it and pays for it, and the kid who signs in with the password that account sets. The account holder is responsible for who gets that password and for the kid's use of the address. Mail sent from the kid's page counts as mail sent by the account.

Kid-safe sending, no marketing, AI reading

  • Every email you send from a kid-safe address (a mailbox, the kid's page or the API with that address as sender) must be kid-safe: no bad language or sexual content, English only. An email that isn't is refused and not sent.
  • email59 does not carry marketing email: campaigns, newsletters, promotional email and list opt-ins are not allowed, and sends with marketing wording are refused.
  • Every email sent through email59, mail received at email59 mailboxes and mail from outside accounts you add is read by an automated AI check. By using email59 you agree to this reading.
  • When the check finds a sent email that breaks these rules, sending from the account is put on hold until support has looked. Write to support@email59.com.